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What is file tracking?
File tracking is the service that automatically notifies the file author that the file has been opened and/or read.
For what purpose the file tracking can be used?
It can be used if file author wants to...
1. Confirm that the file has been read by the recipient (if recipient is a group, this tool can 'not' recognize the 'individual' person who has opened the file).
2. Know number of times the file has been opened.
3. Know the date and time when the file was opened.
4. Know the ip address from where the file has been opened.
How file tracking system works?
To make a file traceable you have to insert 'Tracker Element' in that file (procedure to do this is given below). When this traceable file is opened the trkcker element causes to create connection to ePageCollection.com and hence get logged. So the file tracker system to work properly the computer on which file is opened MUST be connected to internet.
How can I make traceable file?
ePageCollection.com provides you an online tool to make traceable file. To use this tool you have to register under ePageCollection.com. You will get a link in 'User Panel' that will take you to File Tracker From. Select the type of file you want to track and fill other information in the form. When you submit the form you will get a sample file with 'Tracker Element'. You have to drag-drop or copy-paste that tracker element to the file that you want to track. Note that tracker for *.doc file may NOT work for *.xls file so choose the proper type of file you want to track.
How can I get tracking information?
There is an option 'My Trackers' under 'User Panel', you can use it to get all the tracking information including date and time at which file was opened, ip address from where the file was opened, number of times the file has been opened etc. You can download it as .log file for your records.
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